Unless otherwise noted, our products are digital files that can be downloaded immediately after purchase. You will be allowed five attempts to download the kit over seven days. If you have a problem downloading a kit, contact us
for more download attempts. The link or links to download your purchases will be available in your account here at the site. When downloading, be sure to click "save as" rather than "open." Downloadable items are in the form of zipped files. You will need a program such as WinZip, or, in the case of Macintosh users, StuffIt, to unzip the files. To use our kits, you will need a photo-editing program, such as, but not limited to Adobe Photoshop, Adobe Photoshop Elements and Corel Paint Shop Pro, which can read transparent .png files, as well as .jpeg files.
Sales tax is not applicable to downloadable items.
We're sorry, but we do not issue refunds for downloadable items.